Storefront
PRO is purchased through Gumroad. Gumroad handles the transaction, receipt, and refund-request path.
Legal review template
Refund Policy — OWNER-FILL
This review page identifies the refund decisions that have not yet been supplied. It does not promise a refund, deny a refund, or define a binding request process.
Owner information checklist
What must be decided.
Replace each placeholder only with accurate, reviewed wording that matches the product, website, storefront, and support process.
- □Whether refunds are offered and the exact eligibility rules.
- □Any request window and the event that starts that window.
- □Any non-refundable situations or exceptions.
- □Exact Gumroad request/contact flow and storefront wording.
- □Duplicate purchase and accidental purchase handling.
- □License-key delivery, activation, and technical-issue handling.
- □Chargeback and payment-dispute process.
- □Whether support must be attempted before a request.
- □Expected processing timing only if verified with Gumroad and adopted by the owner.
- □Official contact method, regional-rights language, and effective date.
Verified purchase context
Facts the final policy must match.
Price structure
PRO is listed at $19.99 USD as a one-time purchase, not a subscription.
Try Free first
The Free tier can be used without purchasing and includes 43 tweaks, the benchmark, and Restore Center.
Key delivery
Gumroad emails the license key after purchase; the user enters it in the app's activation dialog.
The refund outcome, window, exceptions, and processing time are not established by these facts.
The owner must align the final wording with the live Gumroad setting, product page, and purchase receipt.
Refund outline
Sections awaiting owner policy.
Each card is a decision prompt, not a current promise, exclusion, deadline, or statement of regional law.
OWNER-FILL
Are refunds offered?
State the owner's actual refund stance. This template does not say that refunds are guaranteed, unavailable, or discretionary.
OWNER-FILL
Eligibility window
Add any request period and explain when it begins. No number of days has been supplied or assumed.
OWNER-FILL
Non-refundable situations
List exclusions and exceptions only after they are chosen, reviewed, and aligned with the storefront. This page does not say “all sales final.”
OWNER-FILL
Gumroad request flow
Provide the exact current steps using the Gumroad product page or purchase receipt, including the correct contact path.
OWNER-FILL
Duplicate purchases
Define how duplicate or accidental transactions are reviewed and what evidence is needed.
OWNER-FILL
License and key issues
Explain how missing key emails, activation problems, or transfer issues affect a request without promising an outcome.
OWNER-FILL
Chargebacks and disputes
Add reviewed instructions for payment disputes and any effect on access or support. No chargeback policy is assumed.
OWNER-FILL
Support before refund
State whether troubleshooting is optional or required and what users should provide. Do not create a support-response promise.
OWNER-FILL
Processing time
Add a verified estimate only if the owner and Gumroad process support it. No timing is promised by this template.
OWNER-FILL
Contact method
Add the official refund-contact route. Do not invent an email address, phone number, form, or ticket system.
OWNER-FILL
Regional legal rights
Add reviewed jurisdiction-specific rights and exceptions without implying rights are waived or universally identical.
OWNER-FILL
Final review and effective date
Confirm consistency with Gumroad settings, receipts, Terms, Support, and the effective/revision date before publication.
Finished public information
Use the product pages for current guidance.
These legal templates do not replace the current support, setup, safety, or product guidance.
Need current help?
Use Support or check the FAQ.
Until this template is finalized, use the finished help pages for product and account guidance. Do not send license keys, passwords, or payment details publicly.